Shipping Policy – Field’n Frost

At Field’n Frost, we are committed to providing reliable and efficient shipping for all our customers across Europe and internationally.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, processing times may be slightly extended.

Shipping Times

Estimated delivery times vary depending on the destination country:

• Europe: 5–12 business days
• United Kingdom: 5–10 business days
• International Orders: 7–20 business days

Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or peak seasons.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing your tracking number and shipping updates.

Tracking information may take 24–72 hours to become active.

Shipping Fees

Shipping costs are calculated at checkout based on the destination and shipping method selected.

Free shipping promotions may be offered on selected products or minimum order amounts.

Customs, Duties & Taxes

For international orders outside the European Union, customs duties, taxes, or import fees may apply depending on your country’s regulations.

These charges are the responsibility of the customer.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

Field’n Frost is not responsible for delays, lost packages, or failed deliveries caused by incorrect or incomplete addresses provided at checkout.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact our support team and we will assist you in resolving the issue with the shipping carrier.

Contact

For shipping-related questions, please contact us at:

Email: support@fieldnfrost.com